ZESA Prepaid Tokens: Features, How to get & Use it, etc.

Ifytex Chibuzor

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

Ifytex Chibuzor

The ZESA prepaid token is a 20-digit number that contains a predefined amount of money that translates into credit units when loaded into a prepaid meter.

These tokens are unique and can only work in a particular meter whose number was used during the recharge process.

Additionally, the ZESA prepaid tokens have expiration dates, and once the validity period elapses, the token becomes worthless. It is worthy of note that your prepaid meter can also reject ZESA prepaid tokens in some instances.

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However, getting and using ZESA prepaid tokens is quite simple since there are different methods that you can use to buy the token, and loading the token into the meter is also hassle-free. In this guide, we’re going to x-ray ZESA prepaid tokens, including their features, how to get them, how you can use them, and lots more. Without further ado, let’s proceed.

Read: ZESA prepaid meter codes

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Features of ZESA Prepaid Tokens

ZESA prepaid tokens have the following features:

They are meter-specific; they can only function with the prepaid meter for which they were purchased.
It has a validity period, which means the tokens that expire
Prepaid tokens are loaded with a predefined amount of money.
token identifier has limited range; hence, you’ll need to upgrade your meter using key change token.
Money used in prepaid token purchase can’t be refunded
Prepaid meters can reject tokens in some scenarios.

How to Get ZESA Prepaid Tokens

Getting ZESA prepaid tokens is simple and straightforward. There are different channels that you can use to buy prepaid tokens. You can get the tokens from ZESA by chatting with them on WhatsApp, or, better yet, you can buy the tokens from authorised third-party vendors.

How to Use ZESA Prepaid Tokens

Once you’ve got the ZESA prepaid tokens, using them is pretty easy. Follow the steps below to use them.

Locate your ZESA prepaid meter CIU (keypad)
Plug it into suitable power source
Input the 20-digit prepaid tokens into it
Tap on the ‘’Enter’’ tab and your credit unit balance will be updated automatically.
Now, you can use the loaded prepaid token to sustain your power supply. That’s all.

ZESA View Token Login

To view your ZESA prepaid token, do this:

Visit www.topup.co.zw
Enter your meter number in the space provided
Click on the ‘’View Token’’ button and you’ll be able to see your prepaid token.

ZESA Token Retrieve

You can also retrieve your ZESA prepaid token from the ZESA website if you purchased the token from them. To retrieve it from their official website, kindly visit www.topup.co.zw and enter your meter number. After that, click on ‘’View Token’’ and you’ll be able to see your recharge history, including your prepaid token.

However, if you bought the prepaid from other vendors, you will need to visit the vendor’s website and navigate to the transaction history to see your token but if you use a physical token vendor, you’ll need to visit such a center and request that they help you retrieve the token.

ZESA Prepaid Tokens Login

The ZESA prepaid tokens login portal is www.topup.co.zw; it is a self-service portal where you can personally solve any ZESA prepaid token-related issues seamlessly.

Conclusion

ZESA prepaid tokens offer a convenient and straightforward way to manage your electricity usage. The process of purchasing, loading, and monitoring these tokens is designed to be user-friendly, with multiple channels available for buying and retrieving tokens. While the tokens are meter-specific and have expiration dates, the flexibility of purchasing through various methods makes it easy to stay on top of your power needs. It’s essential to keep track of your token usage, meter status, and expiration dates to avoid any interruptions. With the right knowledge and access to the ZESA prepaid system, managing your electricity becomes a hassle-free experience, giving you control over your energy consumption and budget.