Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.
Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.
While prepaid meters offer an excellent and transparent billing system, they also have their challenges. So, if you encounter any challenges or issues when using your prepaid meter, it is best to contact your electricity distribution company’s customer care unit for assistance.
There are about eleven different electricity distribution companies in Nigeria, each covering different states. Hence, if you’ve had issues with your prepaid meter, you will need to contact your disco customer support. Each of these electricity providers has a hotline or email address through which you can seek assistance concerning your meter.
Table of Contents
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🔗 Join Now on TelegramNigerian Prepaid Meter Customer Care
There are about eleven different discos in Nigria where electricity consumers can contact their customer care units for issues concerning their meters. For the sake of clarity, we are going to take the discos one after the order enumerating states under their coverage.
1. Enugu Electricity Distribution Company (EEDC)
Location: 62 Okpara Avenue, Enugu, Enugu State
States covered: Abia, Anambra, Enugu, Ebonyi, and Imo
Phone number: 084 700 100
SMS/Whatsapp: 0815 082 6060 or 0815 082 6061
Email: customerservice@enugudisco.com
2. Abuja Electricity Distribution Company (AEDC)
Location: Ziquinchor Street, off IBB Way, Wuse Zone 4, Abuja.
States Covered: FCT, Niger State, Kogi State, and Nassarawa State.
Phone numbers: 08039070070, 08152141414, and 08152151515
3. Benin Electricity Distribution Company (BEDC)
Location: 5 Akpakpava St, Benin City
States Covered: Delta, Edo, Ekiti, and Ondo States
Phone number: 0803 901 2323
Email: info@beninelectric.com
4. Eko Electricity Distribution Company (EKEDP)
Location: 24/25 Marina Rd., Lagos Island. Lagos
Coverage: Lagos South, Lagos Island, Apapa, Lekki, parts of Ogun (Agbara)
Phone number: 0708 067 1170, 0700 123 5666
Email: customercare@ekedp.com
5. Ibadan Electricity Distribution Company (IBEDC)
Location: Capital Building, 115 MKO Abiola Way (former Ring Road), Ibadan, Oyo State
States Covered: Oyo, Ogun, Osun, Kwara, and parts of Niger, Ekiti, and Kogi states.
Phone number: 07001239999
Email: customercare@ibedc.com
6. Ikeja Electricity Distribution Company (IKEDC)
Location: Secretariat Road, Obafemi Awolowo Way, Alausa-Ikeja
Coverage: Abule Egba BU, Ikeja BU, Shomolu BU, Ikorodu BU, Oshodi BU, and Akowonjo BU
Phone number: 01-7000241
Email: customercare@ikejaelectric.com
7. Jos Electricity Distribution Plc (JEDC)
Location: 9 Ahmadu Bello Way, Jos, Plateau State
States Covered: Bauchi, Benue, Gombe, and Plateau State.
Phone number: +2347069403531/+2348111793291
Email: customercare@jedplc.com
8. Kaduna Electricity Distribution Plc (KAEDCO)
Location: Ahmadu Bello Way, Kaduna, Kaduna State.
States Covered: Kaduna, Kebbi, Sokoto, and Zamfara states
Phone number: 0817 403 5711, 0818 988 4459
Email: customercare@kadunaelectric.com
9. Kano Electricity Distribution Plc (KEDC)
Location: 1 Niger Street, Kano State.
States Covered: Kano, Katsina, and Jigawa states.
Phone number: 070055551111
10. Port Harcourt Electricity Distribution Plc (PHEDC)
Location: Moscow Road, Port-Harcourt, and Rivers State
States Covered: Akwa Ibom, Bayelsa, Cross River, and Rivers state
Phone numbers: 0700 22557433, 09087838800 and 09087838801
Email: info@phed.com.ng
11. Yola Electricity Distribution Company
Location: No. 2 Atiku Abubakar Road, Jimeta-Yola, Adamawa State
States Covered: Adamawa, Taraba, Borno, and Yobe states
Phone number: 09038853326, 09038853342
Frequently Asked Questions
How do I Speak to Ikeja Electric Customer Care?
You can speak with Ikeja electric customer care by contacting them on 01-7000241, 02017000250 or 02012272940. Once you contact any of these numbers, you will be speak with IKEDC customer care representative.
What is the Customer care Number for EKEDC Prepaid Meter?
The EKEDC prepaid meter customer care number are 0708 067 1170 or 0700 123 5666.
Conclusion
We have seen that although prepaid meters have made electricity billing more transparent and manageable for many Nigerians, challenges can still arise. Whether it’s a technical issue with your meter or difficulty in purchasing electricity credits, it’s important to know that help is available. Each electricity distribution company (Disco) has dedicated customer care services to assist with your concerns.
Don’t hesitate to reach out when you face issues—whether by phone, email, or WhatsApp.
Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.
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