Metro Prepaid Meter Emergency Credit: How to Activate It?

Ifytex Chibuzor

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

Ifytex Chibuzor

It is always frustrating when you run out of credit and don’t have sufficient funds to top it up. Metro prepaid meters are aware of this; hence, they introduced emergency credit to serve as a temporary relief.

With Metro prepaid meter emergency credit, you can continue to enjoy utility supply even when your credit exhausts.

Emergency credit is a feature of Metro prepaid meters that allows energy users to enjoy uninterrupted energy supply even when their credit balance reaches zero.

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What happens is that when your prepaid meter credit balance is low, your meter will alert you through its alarm system. Once the credit finishes, the meter will prompt an emergency credit option for you. And if you press the activation button, your energy flow will continue without disruption.

However, the emergency credit is not a free credit because it will be deducted from your next credit recharge. The credit unit that you get with emergency credit is 20.

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What is the Metro Prepaid Meter Emergency Credit?

Emergency credit is a special feature of Metro prepaid meters that is designed to ensure that user’s energy supply is not interrupted when their credit balance reaches zero and they’re unable to top up immediately.

Emergency credit acts as temporary relief, providing a temporary amount of credit to Metro prepaid meter users to enable them to keep their essential appliances running until they’re able to top up their meter.

When your prepaid meter’s credit balance gets low, the alarm system in your meter will alert you. And when your credit runs out, you’ll be prompted to activate the emergency credit by just tapping on a button. And your energy supply will keep running.

However, this emergency credit is not a free credit because it will be deducted in your next top-up. Hence, it is best to use the credit efficiently in order to keep your energy supply running and avoid interruptions.

How does emergency credit work?

Emergency credit by allowing users to borrow a certain credit unit and repay it at their next recharge. The process includes:

Your Metro prepaid meter will alert you when your credit balance is low
Activation of the emergency credit will occur, and you’ll be prompted to activate it by just pressing a button.
Use your credit efficiently so that it will carry you until your next recharge.
Top up and repay your emergency credit.

Metro Prepaid Meter Emergency Credit Activation

As a user of a Metro prepaid meter, if you want to activate emergency credit, do this:

Wait for your credit balance to be too low
Once it reaches zero, your Metro prepaid meter will prompt you to activate it
Press a dedicated button for it and you’ve successfully activated the emergency credit.

FAQs

How many units of emergency credit can I get?

The number of units of emergency credit that you can get is 20. Unfortunately, you can’t access more of that and you’re expected to repay it on your next recharge.

How to Repay Metro Emergency Credit

Repaying emergency credit is pretty simple; all you need to do is top up your meter and it will be deducted automatically. So, you don’t need to bother yourself about repaying because it will be deducted from your prepaid meter account automatically whenever you top-up.

Is emergency credit free?

No, an emergency token is not free. You’re expected to repay it during your next recharge. As a matter of fact, your emergency token will be deducted automatically from your credit balance on your next recharge.

Can I Activate Emergency Credit for a second time Without Repaying the First one?

No, you can’t activate the second emergency credit without repaying the first one. This means that if the emergency token finishes and you haven’t repaid it, you won’t be able to activate it for the second time.

Wrap Up

Metro prepaid meter emergency credit provides a convenient safety net for when you run out of credit unexpectedly. It ensures your energy supply remains uninterrupted, giving you time to top up your meter when it’s more convenient. While it’s not a free service, and the credit will be deducted from your next recharge, it’s a valuable feature that saves you from the hassle of a sudden power outage. Just remember to manage your emergency credit wisely to avoid disruptions and keep your home or business running smoothly.