The City Power Prepaid Meter is an innovative electronic device that is used for measuring, recording, tracking and managing electricity consumption.
Although the City of Johannesburg’s electricity utility has no prepaid meter brand, they partner with popular meter brands like Landis+Gyr to issue prepaid meters to residents of Johannesburg and its environs. The meter allows consumers to pay for their energy usage in advance.
The City Power prepaid meters are built to allow users to monitor their energy consumption in real-time, enabling them to manage their usage efficiently and reduce energy waste. The meter enables users to stay on top of their energy budget, thereby giving them full control of their energy expenditure.
Recently, the City of Johannesburg’s electricity utility announced a massive rollout of new prepaid meters to replace post-paid meters and old prepaid meters. The program is aimed at serving users better. The regions that the rollout program will cover are Ennerdale, Pennyville, Fleurhof, Naturena, Westdene, and Bramley. It is expected that over 18,900 new prepaid meters will be released for the pilot program.
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City Power Prepaid Meters

The City power prepaid meters are innovative electricity metering devices that are used in electricity billing and management. It allows electricity consumers to pay for their energy consumption upfront.
The meter is highly automated; hence, it manages users electricity billing independently by disconnecting power supply when the credit balance reaches zero and automatically reconnecting to power flow when the user tops up the credit unit. This means that when you start using this meter, you won’t be paying your electricity bills on a monthly basis again; rather, you’ll buy a prepaid electricity token and pay for your consumption before using it.
To use the city power prepaid meters, you’ll need to top-up your meter with a prepaid electricity token to be able to use it. Once you recharge your meter, your power flow will be active until the credit units are used up; once exhausted, your power supply will be cut off automatically.
Features of City Power Prepaid Meters
All the prepaid meter brands under the City of Johannesburg have the following features:
- Prepaid system that allows top-up advance
- Real-time monitoring feature to provide data on electricity consumption
- Alarm system for low credit balance notification
- Automatic disconnection when credit balance reaches zero
- Flexible recharge options to ensure easy recharge.
How Do City Power Prepaid Meters Work?
The general working principle of City Power prepaid meters is summarized below:
- Installation of the meter or replacement of the old prepaid ones with new ones.
- Set-up and activation of the meter
- Purchasing of prepaid electricity credit tokens from vendors
- Loading of the tokens into your meter via your meter’s CIU
- Monitoring your energy usage and making necessary adjustments to minimize energy consumption.
City Power Prepaid Meters Update
The City of Johannesburg’s electricity utility stated that efforts are in top gear to replace post-paid and old prepaid meters with new ones.
According to Hloni Motloung, the goal of rolling out the new prepaid meters to customers is to improve the overall electricity billing to ensure transparency and enable customers to get value for their money.
The massive rollout of the new prepaid meters is expected to cover six different areas with over 18,900 new prepaid meters. The areas considered for the pilot program are Ennerdale (5 752), Pennyville (4 000), Fleurhof (4 000), Naturena (4 000), Westdene (700), and Bramley (700).
It is expected that the new prepaid meter will be preloaded with 10 credit units. Hloni Motloung also revealed that City Power will carry out the replacement process. So, private establishments are not authorized to replace any meters in this massive rollout program. As a matter of fact, only Actom, Landis+Gyr and Voltex are licensed to embark on this program.
City Power Prepaid Meters App
If you reside in Johannsburg and its environs, the City Power prepaid meters app is a mobile application that you can use to monitor and track your energy consumption. The app is available on app stores for both Android and iOS users. If you’re using an Android device, you can get the app from play.google.com, but if you’re using iOS, go to apps.apple.com to download the app. After downloading, install it, follow the on-screen instructions to complete the setup and use it to track your energy usage.
City Power Prepaid Meters Contact Number
The City power prepaid meters contact number is 011 490 7484 or 0860 562 874. You can reach out to them at this number if you need clarification or assistance as it concerns the usage of the meter.
Conclusion
Dealing with electricity bills can be a headache, but City Power prepaid meters offer a solution that puts you in control of your usage and budget. With real-time tracking, automated power disconnection when your balance runs low, and flexible top-up options, these meters make managing electricity easier for both households and property owners.
The ongoing rollout of new prepaid meters across Johannesburg is a significant step forward, aiming to provide better service and more transparency for customers. If you’re in one of the targeted areas, you’ll soon benefit from this upgrade, making energy management more efficient. With features like low-credit alarms and easy recharge methods, the City Power prepaid meters are designed to simplify your electricity experience, giving you one less thing to worry about.
And remember, if you ever need assistance or have questions, their contact and mobile app are just a click away!