For energy consumption management, the STSS prepaid metering system is a household name in some parts of South Africa.
The metering system allows users to track and manage their energy usage in real-time, which enables them to stay on top of their energy budget and use it judiciously.
The STSS prepaid metering system allows users to pay for their energy consumption before using it. This means that you’ll need to recharge your meter whenever you use up your credit balance to avoid power outage due to low credit units
STSS Prepaid Metering

STSS (Smart Time-of-Use Self-Service) prepaid metering is a modern and advanced metering system that is used in energy consumption management. This meter has prepaid meter features with smart metering technology.
Utility users can purchase energy in advance and monitor their usage in real-time. This means that the meter allows consumers to pay for their energy consumption upfront.
The STSS prepaid metering system enables users to manage their energy more efficiently since they can view their usage patterns in real-time. This meter helps users identify high-energy-consuming appliances and, hence, adopt energy-efficient behaviours to reduce their consumption rate and energy waste.
How Does the STSS Prepaid Metering Work?
The working principle of the STSS prepaid metering system is summarized below:
1. Install and Activate the Meter
- STSS technicians will install the meter for you
- After installation, they’ll activate and set it up
2. Register an Account with STSS Prepaid
- Send your details, like proof of occupancy, email address, and cell number, to support@stss.co.za
- Wait for your STss Wallet to be created; once registered, they will send your username and password reset link to you.
3. Download the STSS Wallet App
- Visit Google Play Store, Apple App Store, or Huawei App Gallery to download the app.
- You can also use STSS Web-App on their website at https://wallet.stss.co.za/wallet
4. Top-Up your STss Wallet
- Sign in to your STss Wallet App with your details
- Choose ‘’Top Up Wallet’’ option
- You can top-up your STss Wallet App through different methods, such as EFT, debit/credit card, and instant EFT
5. Requesting a Credit Token
- Sign in to your STss Wallet App
- Go to the ‘’MY Wallet Balance’’ at the upper part of the screen
- Look at the bottom part of the screen and tap on the ‘’Request Tokens Here’’ button
- Now, choose your token type, i.e ‘’Water’’ or ‘Electricity’’
- Input the amount of token you want to generate in Rand.
- Request the token now
6. Load the Token into your Meter
- Input the 20-digit recharge token into your STss prepaid meter through your CIU
- Once the token is entered correctly, your credit balance will update automatically.
STSS Prepaid Metering Online
The STSS prepaid metering system allows users to buy and manage their energy credit through digital platforms. You can visit their website at https://wallet.stss.co.za/wallet to purchase and manage your credit units.
STSS Prepaid Metering Number
The STss prepaid metering number is a unique number assigned to each meter. The number serves as an identifier for a particular meter and it can be used for account management, transaction processing, and account verification, among others. You can see your STss prepaid metering number on their website, mobile app, etc.
STSS Prepaid Metering App
STSS has a mobile application that enables consumers to manage their utility usage conveniently. The STSS prepaid metering app can be used for real-time monitoring of energy usage, the purchase of credit units, and checking of credit balances. They have three different apps that you can use to manage your energy consumption. They are apps.apple.com for iOS users, play.google.com for Android users, and appgallery.huawei.com for alternative users.
STSS Prepaid Metering Contact Number
For further inquiries about the STSS prepaid metering system, you can reach out to them at 087 006 0060 or 011 584 8350. The numbers are available 24/7.
Wrap Up
The STSS prepaid metering system offers a practical and user-friendly solution for managing energy consumption. With its real-time tracking, upfront payments, and easy top-up options, you’re always in control. No more guessing how much electricity you’re using or dealing with unexpected bills—STSS lets you see it all clearly and make smarter choices about your energy use. Whether you’re managing a household or a business, this system helps you stay within budget while promoting more efficient energy habits. It’s all about making life simpler, and STSS does just that.