Perhaps your City Power prepaid meter is malfunctioning, or you are having token issues or other related City Power prepaid meter problems. You are not alone, as there are many electricity consumers at City Power who are in the same shoes as you. But the good news is that these issues can be fixed when you contact their customer care representative.
However, if you don’t know the City Power prepaid meter contact number, no worries; we’ve got you covered. Keep scrolling, as we are going to unveil the number in the subsequent sections.
Knowing the City Power contact number is one thing, but being able to use it effectively is the most important. As you may have known, there are many scenarios in which you might need the contact number, like when you want to make billing inquiries, report a power outage, or even when your meter needs maintenance. Either of these scenarios or related ones requires you to contact the City Power customer care unit for assistance.
However, to effectively communicate with the City Power customer care representative, you will need to be clear and concise when speaking over the phone for a quick resolution of your issues.
Why You Might Need the City Power Prepaid Meters Contact Number

Some of the common reasons why you may need the City Power prepaid meter contact number are:
- You will need the contact number when your prepaid meter malfunctions.
- The City Power contact number is important when you have token issues.
- For prepaid meter installation and maintenance, you will also need the contact number.
- You will need the City Power contact number for billing inquiries.
- If you want to report power outages, you will also need the contact number.
City Power Prepaid Meter Contact Number
The City Power prepaid meter contact number is 011 490 7000, 0860 562 874, 0800 202 925 or 011 490 7484.
These numbers are readily available, and their customer care representatives are always ready to respond to you should you contact them.
How to Effectively Contact City Power About Prepaid Meters
In order to get the best response when you contact City Power customer care, the tips below will be of help to you.
- Have your meter number handy, should they request it.
- Provide detailed information concerning the issues or inquiry.
- Communicate the issues clearly and concisely.
- Follow up with City Power as reported for a quick resolution.
- Finally, contact them using multiple channels if they fail to address the issues.
Conclusion
Contacting City Power via phone is not difficult, and the numbers that you can use to reach out to them are 011 490 7000 and 0860 562 874, etc. Their customer care representatives are readily available to attend to you should you contact them. However, for a swift response, ensure that you communicate the issues clearly and concisely to their representative when you reach out to them.