Genus Prepaid Meter Balance Check (Online, App & Code)

Ifytex Chibuzor

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

Ifytex Chibuzor

Probably you want to check your Genus prepaid meter balance, but you don’t know how to go about it. There is no cause for alarm because we’ve got you covered. All you need to do is chill and relax as I walk you through the processes you can use to check your current meter balance.

Genus prepaid meter balance checks are pretty easy since there are a number of ways that you can use to check your meter balance with ease.

As a user of the Genus prepaid meter, you can check your balance through the online platform, mobile app, USSD code, or by calling a Genus customer representative and requesting your current electricity balance.

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Checking your meter balance is important because it will not only help you conserve energy and save you from emergency recharge stress, but it will also help you avoid sudden power interruptions due to insufficient balance.

Related: Genus meter recharge history

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Why Check Genus Prepaid Meter Balance

It is important for you to check your Genus meter balance due to the following reasons:

To avoid power outages due to insufficient balance.
To effectively manage your electricity expenses.
Checking your balance will also help you conserve energy, especially when your balance is low and you don’t have money for an instant top-up.
It will save you from the stress of emergency recharge.

How to Check Genus Prepaid Meter Balance

Checking the Genus prepaid meter balance is straightforward and hassle-free. There are various methods that you can use to check your meter’s balance, depending on the method that is convenient for you. Although you can decide to check your balance online, using a mobile app, or with a code, each method requires you to follow a certain procedure. For the sake of clarity, let’s take the methods one after the other.

Genus Prepaid Meter Balance Check Online

Checking your Genus prepaid meter balance online is one of the simplest ways that you can use to check your meter balance. You can do that by following the steps below:

Visit your Discom website
Sign in with your details.
Once signed in, go to the ’Check Balance” section of the meter to see your electricity credit balance.

Genus Prepaid Meter Balance Check App

You can also check your Genus prepaid meter balance via the app. The steps below will help you to do that:

Download the app from the Google Play Store or Apple App Store for Android and iOS users, respectively.
Create an account with your credentials if you don’t have one.
Log in with your details
After logging in, go to the ’Check Balance” section of the app.
Click on it, and you’ll be able to see your current credit balance.

Genus Prepaid Meter Balance Check Code

With the code, you can also check your Genus prepaid meter balance. Sometimes, it is your power distribution company that issues this code. To use this method, do this:

Connect your meter’s CIU to power source
Press ‘’000’’ on the meter, and your balance will display on the LCD screen.

N/B:

This code may differ depending on your DISCOM, so it is best to contact your utility provider and request the code for checking your balance to enable you to know your current credit balance.

Genus Prepaid Meter Balance Check Number

The last method on our list that you can use to check your Genus prepaid meter balance is by contacting the Genus customer service unit and requesting your current credit balance. Call this number: +91 141 7102400 / 500 to get your current electricity credit balance.

FAQs

How do I check my Genus prepaid meter balance?

There are different methods that you can use to check your Genus prepaid meter balance, ranging from using an online portal, the Genus prepaid meter app, a code, reaching out to Genus prepaid meter customer care, etc. These methods are effective, and with any of them, you will be able to see your Genus prepaid meter balance.