How to Check Outstanding Debt on Prepaid Meter in Nigeria
Posted in: Basics of prepaid meters

How to Check Outstanding Debt on Prepaid Meter: Simple Guide

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

When moving into a new apartment, it is important to check the outstanding debt on the prepaid meter. This will not only save you from paying for the light that you didn’t use but it will also enable you to  identify any discrepancies or billing errors that may need to be addressed with your utility provider, should there be any.

It was to my greatest dismay in early 2022 when I moved into an estate without checking the outstanding bill on the meter. I kept recharging for over five months and I didn’t get value for my money. Then I decided to reach out to my electricity provider, Ikeja Distribution Company, and guess what? I found out that the previous occupant of the apartment owed a whopping sum of 370k. Due to that, I regretted not checking the outstanding bill on the prepaid meter before moving in. So, for you not to experience the same ugly scenario as mine, it is best to check the outstanding bill on the prepaid meter even before paying for the rent to avoid ‘had I known’.

However, there are different discos in the country; each has a unique mode of operation, hence the discrepancies in the methods used in checking their meter’s outstanding debt. Nonetheless, we have outlined all-encompassing measures that electricity consumers can use to check prepaid meter outstanding debt. Keep scrolling as we go through it together. 

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Why Check Outsanding Debt on Prepaid Meter

How to Check Outstanding Debt on Prepaid Meter in Nigeria

It is very important to check the outstanding debt on the prepaid meter, especially if you’re moving into a new apartment. Some of the reasons are enumerated below:

  • To enable you to know the exact outstanding bill and avoid paying for the light you didn’t use.
  • It will also help you to know the last time that the meter was recharged and to be sure that the meter and the customer interface (CIU) unit are working.
  • To be sure that the apartment is not having any dispute with the electricity provider, so as not to experience epileptic power supply. 
  • To identify any discrepancies or billing errors that may need to be addressed with your utility provider.

How to Check Outstanding Debt on Prepaid Meter

Since there are different discos in the country with different modes of operation, they have different methods that electricity consumers can use to check their outstanding debt on their meter. Having said that, the most common ways that electricity consumers can check their outstanding debt on their meter are by:

  • Go to your prepaid electricity bill’s review order page and check the amount that is attached to the ‘’OUTSTANDING’’. And that is the outstanding bill.

Alternatively,

  • Visit your disco’s official website if they have one.
  • Enter your meter number and go through the transaction history.
  • If there is an outstanding debt, you will be able to see it. 

Or, better yet,

  • Get your prepaid meter’s number
  • Visit any of your disco’s outlets nearest to you
  • Meet their customer support unit and request outstanding bill check on your meter
  • They will run a check on it since they have details of prepaid meter under their coverage
  • If there is an outstanding bill, they will tell you the exact amount. And if there is none, they will still tell you
  • If there is, discuss the debt profile with them to get clear guide on how you should go about it. 

Effects of not Checking Outstanding Debt on Prepaid Meter

If you don’t check the outstanding balance on prepaid meter before parking into a new apartment, its negative rewards are:

  • Higher energy cost
  • Automatic disconnection of electricity supply even when you recharged newly
  • Energy expenditure budgeting problems, among others.

Conclusion

From our discussion so far, we have seen that there are different methods that you can use to check outstanding debt on your prepaid. So, if you want to move into a new building, ensure that you use any of the methods that we outlined in this article to check if there is any outstanding bills on the meter of your proposed new apartment, to avoid paying for electricity you didn’t consume.

Frequently Asked Questions

How do I Check my Debt on my Prepaid Meter?

Checking your debt on prepaid meter is not difficult all you need to do is go to your prepaid electricity bill’s review order page and check the exact amount that is attached to the “Outstanding”, and you’ll see it displayed

How to Check Debt on Prepayment Meter?

If you want to check your prepayment meter debt, go to your prepaid electricity bill’s review order page and check the amount that is attached to the ‘’OUTSTANDING’’. And that is the outstanding bill.

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

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