If you are using a prepaid meter and it is displaying error 06, it is important for you to get it fixed by removing it. Many prepaid meter users have been complaining about their meter showing error 06 whenever they want to use it. So, if you are among such users, then there is no cause for alarm because we are here to assist you.
Error 06 normally displays on your prepaid meter if your key is malfunctioning or the key is wrong. This key is very important because it is required for your meter upgrade. This means that if your prepaid meter is displaying error 06, you won’t be able to upgrade it unless you get the issue fixed. Additionally, this error may also display on your meter if you input your prepaid meter token wrongly when loading it.
So, if you don’t know how to fix error 06 on your prepaid meter, then it is vital for you to take your time to go through this guide to get it resolved so that you will be able to upgrade your meter and use it to manage your energy consumption.
What is Error 06 on Prepaid Meters?

Error 06 is a general error code that occurs when a prepaid meter is faulty and unable to accept a prepaid token. This error also displays on the meter if the meter’s key is entered wrongly or the key is malfunctioning. The implication of this error 06 on the meter is that when they display on the meter screen, you may not be able to load a prepaid meter token or even upgrade your meter.
Causes of Error 06 on Prepaid Meters
Some of the primary causes of error 06 on prepaid meters are:
- Wrong prepaid meter key
- Incorrect token entry
- Expired, invalid, or used token
- Malfunctioning prepaid meter key.
How to Fix Error 06 on Prepaid Meter
Fixing error 06 on a prepaid meter is not difficult; kindly tyranny of these measures outlined below:
- Ensure that you input your prepaid tokens correctly. Ensure that you double-check before hitting the ‘’Enter’’ button.
- Verify your token to ensure that it hasn’t expired.
- Restart the meter by switching off the meter’s main switch for about 10 to 15 minutes and then turn it back on and attempt to reload the token.
- If the issue persists, then you will need to contact your utility provider for assistance. They may give you a new set of keys to erase the errors from your meter’s screen.
How to Prevent Error 06 on Prepaid Meters
To prevent your meter from displaying error 06 on the screen, do the following:
- Enter your prepaid tokens correctly.
- Load your prepaid immediately to avoid token expiration.
- Contact your utility provider for a key to avoid entering the wrong keys to your meter.
Conclusion
Fixing error 06 on a prepaid meter is not difficult. All you need to do is input your 20-digit prepaid tokens correctly, enter your meter’s keys correctly, and finally, ensure that you load your tokens on time before they expire.