Posted in: Maintenance

Why is my Electric Meter Display Blank? Reasons & Solutions 

While a blank electric meter display can be a major source of frustration and concern for electricity consumers, it can be resolved by taking the right troubleshooting approach. So, if your meter’s display is blank, then you will need to go through this simple guide to get it fixed.  There are some reasons why your […]

Posted in: Usage and Management

Prepaid Meter Customer Care: Office Address, Phone Number, etc.

While prepaid meters offer an excellent and transparent billing system, they also have their challenges. So, if you encounter any challenges or issues when using your prepaid meter, it is best to contact your electricity distribution company’s customer care unit for assistance. There are about eleven different electricity distribution companies in Nigeria, each covering different […]

Posted in: Basics of prepaid meters

Types of Prepaid Meter in Nigeria 

Due to the increasing adoption of prepaid meters in Nigeria, it is important for electricity consumers who want to get their meters to know the different types of prepaid that are available in the country to enable them to purchase the one that is suitable for their usage. There are different types of prepaid meters […]

Posted in: Basics of prepaid meters

Landis+Gyr Meter Problems: Causes & How to Fix it

Just like other popular meter brands, Landis+Gyr Meter can encounter problems when managing utility consumption. Hence, it becomes imperative for you to know Landis+Gyr meter problems to enable you to fix them should they occur. The Landis+Gyr meter can encounter numerous problems like communication errors, inaccurate reading, user errors, and power supply issues, among others. […]

Posted in: Usage and Management

How to Mute Prepaid Meter Beeping Sound (MOJEC Meter, CONLOG Meter, LONGI Meter)

It is always disturbing and discomforting when your prepaid meter keeps beeping continuously. Hence, it becomes imperative for prepaid meter users to know how to turn off the beeping sound that their meters make. So, if you don’t know how to mute a prepaid meter beeping sound, no worries; you have come to the right […]

Posted in: Usage and Management

How to Link NIN to Prepaid Meter in Nigeria: Simple Guide

It is important for prepaid meter users in Nigeria to link their NIN to their meter, especially during meter upgrading. In fact, without NIN linkage to the meter, electricity consumers won’t be able to upgrade their prepaid meter. Linking the National Identity Number (NIN) to a prepaid meter is not difficult since the process is […]

Posted in: Basics of prepaid meters

IBEDC Prepaid Meter Codes

Perhaps you are under Ibadan Electricity Distribution Company (IBEDC) coverage and you want to know their prepaid meter codes. No worries! We’ve got you covered; we’re here for you. There are different prepaid meter brands under the IBEDC disco, so IBEDC prepaid meter codes vary depending on the brand of the meter that you’re using. […]

Posted in: Usage and Management

How to Detect Meter Bypass: (4 Ways)

While the use of meters for utility consumption is highly encouraged because of its transparent nature, it also has the challenge of bypass, which usually leads to revenue loss for the utility provider.  So, it is important for both electricity providers and consumers to know how to detect meter bypass because it is going to […]

Posted in: Maintenance

Ekurhuleni Prepaid Meter Failed Reset: How to Fix It

When your Ekurhuleni prepaid meters fail, it is vital to get them fixed, but it is always disheartening when you reset your prepaid meter and it still fails, leaving you in total confusion and darkness. What will you do when this happens? Well, if your Ekurhuleni prepaid meter failed to reset, you will need to […]

Posted in: Maintenance

Why is my prepaid meter not supplying power in Nigeria? Find out now!

We know how disheartening it could be if there is light in your neighbourhood but you don’t have light in your house. Hence, it is important for electricity consumers to know the reasons why their prepaid meter may not supply light to enable them to fix it should the need arise.  There are many reasons […]

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