Wasion Prepaid Meter Not Working
Posted in: Usage and Management

Wasion Prepaid Meter Not Working: Causes & Solutions 

Wasion prepaid meters not working is a common problem that some Wasion prepaid meter users face regularly. So, if you are using this prepaid meter and it is not working, then this article will be of help to you.

There are many reasons that may cause your Wasion prepaid meter not to work, like low credit, communication error, hardware fault, among others. But the good news is that these issues are not difficult to fix. So, if your Wasion prepaid meter is not working, we are going to show you some measures that you can take to get it fixed. Without further ado, let’s proceed with the discussion. 

Common Causes of Wasion Prepaid Meter Not Working

Wasion Prepaid Meter Not Working

Some of the common causes of Wasion prepaid meters not working are listed below:

1. Low or Zero Credit 

One of the primary causes of Wasion prepaid meters not working is low or zero credit. This means that if the prepaid credit units on your meter are low, it won’t be able to supply power again. In fact, low or zero credit will automatically cut off your electricity supply.

2. Communication error

If there are communication issues between your prepaid meter and your utility provider, your meter won’t work because you may find it difficult recharging your prepaid token. Once there is a communication error, your meter may likely display ‘’failed message’’ on its screen.

3. Hardware Fault 

Another primary reason why your Wasion prepaid meter may not work is if the hardware of the meter is faulty. The hardware of your Wasion prepaid meter may become faulty due to exposure to extreme weather conditions, wear and tear, etc. Once the hardware is faulty, your meter may not work.

4. Token Not Accepted

If your credit balance is low and you recharged a prepaid meter but your meter didn’t accept, it will not work since there are no sufficient credit units in it.

5. Faulty Display Screen

If your meter display is not showing any readings or is completely blank, it may not work. Component failure and internal wiring issues may cause a prepaid meter blank screen.

Solutions to Wasion Prepaid Meter Not Working

Now that you know the reasons why your Wasion prepaid meter is not working, lets look out for the possible solutions.

  • Ensure that you have enough credit balance on your prepaid meter. If not, recharge the prepaid meter token.
  • Restart your prepaid meter, and you can do that by switching off the main power supply for about 10 seconds and switching it back on.
  • Load your prepaid electricity tokens correctly to update your credit balance when they are low.
  • If the screen of your prepaid meter is blank, reboot it.
  • Finally, you can seek professional assistance if none of the measures outlined above get it fixed. 

How to Prevent Waion Prepaid Meter from Future Issues

To ensure that your meter is up and running, you should do this:

  • Maintain your prepaid meter regularly. 
  • Avoid connecting many appliances to your meter.
  • Use a surge protector to safeguard your meter from sudden power surges.

Conclusion

We have seen that there are lots of reasons like low credit unit, hardware fault, communication error, etc. that may cause Wasion prepaid meters not to work. However, these issues can be fixed by ensuring that you have enough credit units on your meter and restarting your meter, among others. However, if the issues persist, don’t hesitate to seek professional assistance to get the issues fixed.

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