City of Tshwane Prepaid Meter
Posted in: Basics of prepaid meters

City of Tshwane Prepaid Meter: Application Process, Meter Brands, etc.

The City of Tshwane is one of the popular cities located in Gauteng Province, South Africa. They have their prepaid meter, which they use to monitor, track, and manage their utility consumption.

The City of Tshwane prepaid meter allows residents of Tshwane to pay for their utility consumption upfront. To be able to apply for  and get the prepaid meter, residents are expected to have some relevant documents handy.

However, it is pertinent to note that the City of Tshwane only uses two different prepaid meter brands, viz., the Hexing prepaid meter and the Conlog prepaid meter. These are the only meter brands used in Tshwane. 

So, if you’re applying for the meter, you’re definitely going to choose from these two brands. These prepaid meters work on the principle of pay-as-you-go, allowing users to pay for their utility consumption in person. 

Documents for the City of Tshwane Prepaid Meter Application

City of Tshwane Prepaid Meter

As a resident of City Tshwane, before you can apply for a prepaid meter, there are documents that must be handy for a seamless application. They are:

  • Copy of the property owner’s ID document
  • Copy of the current electricity bill, i.e., both pages
  • Copy of the last electricity bill payment. 
  • Relevant contact details.

 Prepaid Meter Brands used in City of Tshwane

Currently, there are two different prepaid meter brands that are used in the City of Tshwane. They are:

1. Hexing Prepaid Meter

This is one of the meter brands that is used in the city. Once you request the meter, an electrician will install it for you. After the installation, they will provide the customer interface unit (CIU) of the meter along with the manual, which contains the meter number.

To use the Hexing prepaid meter, you will need to buy utility tokens from reliable vendor. After buying the token, you’ll then plug your CIU into a power source and load the token into it. However, it is important to note that the new meter normally comes with a preloaded 5 kwh.

2. Conlog Prepaid Meter

Conlog Prepaid Meter is another popular meter brand that is used in the city of Tshwane. To use this meter, you need to buy a token and load it onto the meter and your credit balance will display on your screen automatically. 

It is important to note that these two prepaid meter brands work on the principle of pay-as-you-go, enabling you to pay for your utility consumption upfront. 

How to Apply for Prepaid Electricity Meter in Tshwane

Now that you know the requirements for applying for City of Tshwane prepaid meter and different meter brands that are used in the city, let’s proceed with the application process.

  • Ensure that you are not owing arrears in your current account
  • Visit City of Tshwane prepaid meter customer care center nearest to you
  • Fill out the prepaid meter application form.
  • Make a payment of R2 684.51 at the customer care center.
  • After the payment, they’ll send notification instructions to the Electricity Metering Services Section for implementation.
  • At end, they will come and install the meter for you.

Private Properties Converting to Tshwane Prepaid

For a private property owner who wants to convert to Tshwane prepaid, the process is seamless and hassle-free. 

Where do I apply as a Private Property convert To Tshwane Prepaid?

Go through the table below to apply through any of their outlets nearest to you. 

S/NOfficePhone Number 
1.Centurion Municipal Offices, counter 9012 358 9077
2.BKS, Room 102, Pts CBD; 373 Pretorius Street012 358 4401/4151
3.Akasia Offices012 358 4424
4.Eersterus Municipal Offices012 806 6241
5.Roslyn Offices 012 358 9411
6.Atteridgeville Electricity Depot012 373 6287
7.Mamelodi Municipal Offices012 805 2044
Table1.1: Private Property convert To Tshwane Prepaid location and contact

Cost of Prepaid Meter for Private Properties Converting to Tshwane Prepaid

Currently, you can get the cost by dialling 012 358 9999 and speaking with the person in charge. However, it is pertinent to note that the cost of the meter may be a bit high because the overall cost includes many things, such as the cost of the application form, the cost of prepaid electricity meter, the installation cost, etc. 

 Process for Private Properties Converting to Tshwane Prepaid

The process that will be followed to convert private property to Tshwane prepaid is as follows:

  • Replacement of the conventional meter Tshwane prepaid meter
  • You will be given a keypad or meter’s CIU that you’ll plug into your house.
  • They will give you a card for buying electricity tokens.
  • Buy and receive a token from an authorized utility vendor.
  • Enter the token into your prepaid meter and click on the enter button and you’re good to go. 
Where you buy Tshwane Prepaid Electricity?

There are different places where you can purchase Tshwane prepaid electricity, such as City of Tshwane municipality, shops, banks, ATMs, etc. it is pretty easy to buy an electricity token.

Conditions For Applying for City of Tshwane Prepaid Meter
  • You mustn’t have arrears in your municipal accounts. 
  • Bill pay-off arrangement if you’re indebted.
  • If you want three-phase connections, you will need to refer to Inspectorate Section of Energy & Electricity Division for your application. 

City of Tshwane Prepaid Meter Price

The price of the Tshwane prepaid meter is R2,684.51.

City of Tshwane Prepaid Meter Customer Care

For inquiries or assistance about Tshwane prepaid meters, you can contact them through the following means:

  • Tshwane call centre: 012 358 9999
  • Toll-free number: 080 1111 556
  • Short Mesage Service (SMS): 082 612 0333 / 44676

Conclusion

Navigating the process of applying for a prepaid meter in the City of Tshwane is not difficult. With the right information at your fingertips, you can efficiently manage your utility consumption while enjoying the convenience of paying upfront. Whether you choose the Hexing or Conlog prepaid meter, both options provide a straightforward way to keep track of your electricity usage without the stress of monthly bills.

Remember, having the necessary documents ready will streamline your application process, and understanding where and how to purchase electricity tokens can make your experience even smoother. Plus, knowing that you can easily reach out to customer care for any questions adds a layer of reassurance.

So, if you’re considering making the switch to a prepaid meter, go for it! You’ll not only gain greater control over your utility expenses but also find a system that suits your lifestyle. Embrace the ease of pay-as-you-go living in Tshwane, and light up your home with confidence!

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