If you’re a prepaid meter user in Malawi, it will make sense if you know how to navigate the Escom token portal because it will help you to top-up your token seamlessly when it reaches zero.
The Escom token portal is a digital platform where prepaid meter users can buy electricity tokens for their meter. The portal is designed to reduce the stress of going a long distance to recharge your meter.
With this portal, prepaid meter users in Malawi can comfortably buy electricity tokens from their homes, removing the bottleneck of searching for physical vendors.
This portal allows users to have near-real-time monitoring of their token purchases. The portal is secure, easy to navigate, and has advanced encryption to ensure that the data of users is not compromised, hence enhancing security.
To use the portal, you may need to register with your details. Nevertheless, if you don’t know how the Escom token portal works or how to use it, no worries; we’ve got you covered. All you need to do is go through this guide to get the information you desire.
Escom Token Portal

The ESCOM token portal is an online platform that is primarily designed to facilitate the purchase of prepaid electricity tokens. The Electricity Supply Corporation of Malawi built this portal.
Malawians use tokens bought from this portal to recharge their prepaid meters, enabling them to have access to an uninterrupted power supply.
The aim of this portal is to allow prepaid meter users in Malawi to buy tokens effortlessly. With this portal, the hassle associated with leaving your home to go buy tokens in physical stores has become a thing of the past. This is because you can buy tokens for your prepaid meter from your comfort zone on the portal.
Features of Escom Token Portal
The following are the features of the portal:
- Real-time update of token purchase
- 24/7 accessibility.
- The portal has advanced encryption to enhance secure transactions
- The Escom token portal offers a variety of payment options to accommodate different users preferences
- The portal is easy to navigate.
How to Use the Escom Token Portal
Since the portal is easy to navigate, using the portal is quite simple. However, there are a few steps that you’ll need to follow to use the portal. The steps are below:
1. Registration
The first step that you will take when you want to use the Escom token portal is to register on the platform.
To register, you’ll need to visit webportal.escom.mw and register with your relevant details, such as personal identity card, meter number, email address, etc. You may be required to confirm your email address; choose customer type (individual). And at the end, you will need to indicate whether you’re a landlord or tenant.
2. Sign in to your Escom Token Portal Account
You will need to log in to the portal with your email address and password
Kindly visit portal.escom.mw to log in.
3. Purchasing Tokens
After logging in, you can proceed to buy tokens from the portal.
To buy the token, you’ll need to enter your meter number and the amount of electricity you want to buy. After that, you will choose your payment method to complete the purchase. If done correctly, you’re going to receive your token instantly.
However, ensure that you enter your meter number correctly to avoid issues in receiving your token because tokens are meter-specific.
4. Checking Balance and History
You can decide to check your transaction history on the Escom token portal after purchasing the token by visiting escom.mw.
Once you click on the link, a page will prompt you to enter your meter number and the date range you want to check. After entering it, click on ‘’Search’’, and a page will prompt that will show you dates, amounts, tokens, and units of credit you used within the date range you used.
Escom Portal Login
To login to the Escom portal, visit webportal.escom.mw. Enter your email address and password in the space provided.
Escom Portal Payment
You can pay on the Escom portal by clicking here. Once the portal opens, enter the necessary details and make your payment.
Conclusion
As a prepaid meter user in Malawi, knowing how to navigate the Escom token portal can be a real game-changer. It saves you time, energy, and the stress of running to physical vendors every time your electricity runs low. With just a few clicks, you can top up from the comfort of your home, and the platform’s security ensures your transactions are safe and reliable.
The steps are easy to follow—register, log in, purchase your token, and even check your transaction history. Plus, with 24/7 access, you’re always in control of your electricity needs, no matter the time of day. It’s convenient, secure, and designed to make your life easier. So, if you haven’t signed up yet, give it a try and experience the ease of managing your electricity with the Escom token portal!