Eskom Reconnection Procedure

Ifytex Chibuzor

Hi, I’m Ifytext Chibuzor. I'm an electrician. I have spent over 4 years working with prepaid meters, solar setups, and inverters. I started PowerPek to share real-life solutions to the everyday power issues many of us face with our prepaid meters — from token errors to meter tampering warnings and many others.

Ifytex Chibuzor

Perhaps Eskom disconnected your power supply due to some reasons, or you moved into a new apartment whose power connection was disconnected. Well, it is important for you to reconnect it to enable you to enjoy the power supply.

Once Eskom disconnects your power supply, your power will be cut off; hence, you won’t have power flow again, which will leave you in total darkness. So, it becomes imperative for you to know the Eskom reconnection procedure to enable you to follow it should your light be disconnected.

The Eskom reconnection procedure is quite simple since you will only need to follow a few procedures for your power supply to be reconnected. However, for Eskom to reconnect your power supply, you will need to pay a certain fee, depending on the reason for the disconnection. The reconnection fee may vary depending on whether the disconnection was due to an illegal connection, faults, or non-payment of bills. Not only that, but the reconnection fee may also include VAT.

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Read: Eskom prepaid meter

Eskom Reconnection Procedure

The procedures you’ll need to follow when you want Eskom to reconnect your power supply are

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1. Identify the Reason for Disconnection

If the disconnection was due to unpaid bills, you’ll need to settle the outstanding amount.
If the disconnection was for maintenance or due to a fault, you might need to wait for Eskom to complete the work.

2. Settle Outstanding Bills

Pay the outstanding amount using any of the payment methods provided by Eskom. Keep the payment receipt as proof of settlement.

3. Contact Eskom

Call Eskom’s customer service at 08600 37566 to inform them that you have settled the outstanding bill and request reconnection.
Provide your account number and proof of payment.

4. Verification and Scheduling

Wait for Eskom to verify your payment and account details.
Once verified, Eskom will schedule a reconnection date with you.

5. Reconnection

An Eskom technician will visit your premises to reconnect your electricity supply.
Ensure that someone is available at home during the scheduled reconnection time to facilitate access to the meter box if necessary.

Eskom Electricity Connection Fee

According to Eskom, if your disconnection was due to tampering or an illegal connection, you’ll be charged a R6,052.60 reconnection fee. You can see that this fee is high, so it is best to avoid any illegal activity on your meter that will warrant Eskom disconnecting your power supply because you’ll be charged an outrageous fee for that.

FAQs

How to reconnect an Eskom meter?

The ESKOM meter can only be reconnected by certified staff and electricians from the ESKOM office. If you need your meter to be reconnected, you must contact an ESKOM representative for them to do that for you.

How long does it take Eskom to reconnect electricity consumers?

The number of days, weeks, or months that it takes for ESKOM to reconnect consumers is not fixed; it vary depending on what led to the disconnection and the willingness of the affected electricity consumers to pay the reconnection fees.

Conclusion

Eskom reconnection is straightforward. Just follow the steps above carefully, and you’ll be able to reconnect your power supply. It is pretty easy and simple.