If you buy a prepaid electricity token from FNB and you don’t receive it, or if you received it but have lost it, then you will need to use the FNB resend electricity token option.
The FNB resend electricity token option allows electricity users to get back their recharge token after paying for it. With this resend option, you’ll be able to retrieve your token should you lose it.
Scenarios like not receiving your prepaid electricity token after purchase or losing the initial SMS containing the tokens may require you to use the resend option to be able to get your electricity token.
In this article on ‘’How to Resend Electricity Token FNB’’, I will show you how to use the resend option on the FNB app and portal to retrieve your electricity tokens whenever the need arises. So, if you want to use the resend option but don’t know how to go about it,. No worries; you’re in the right place. Keep scrolling!
How to Resend Electricity Token FNB
There are two most common ways that you can use to resend an electricity token on FNB, viz., the FNB app and the online portal (without the app). With any of these methods, you’ll be able to recover your electricity token on FNB seamlessly. We’ll take the methods one after the other.
How to Resend Electricity Token FNB App
One of the best ways to get your electricity token back through resending on FNB is via their mobile application. Follow the steps below to use this option.
- Launch the FNB mobile app on your smartphone.
- Log in with your details to access your FNB account
- Navigate to the ‘’Buy Electricity’’ option in the app
- Click on the ‘’Buy Electricity’’ option on the ‘Transact’ or ‘Payment’’ menu.
- Locate the purchase history
- Search for the particular transaction that you want to resend the token for in the transaction history.
- Choose the token ‘’ Resend’’ option. Confirm the resend action and opt to receive the token through email or SMS.
- Finally, you’ll receive the token via the contact method that you provided.
How to Resend Electricity token FNB Online (Without App)
You can also resend electricity token on FNB without an app using their online portal. Resending prepaid electricity token on FNB online involves
- Visiting the FNB official website and logging in with your username and password.
- Locating the ‘’Buy Electricity’’ section and clicking on it.
- Viewing all your previous transactions history
- Choose the particular transaction that you want resend the token to your device
- Locate the resend option, enter your contact details, and click on the resend tab to receive the token via SMS or email.
- Your token will arrive on your device through SMS or email. You can now use the token.
Conclusion
The electricity token on FNB can be resent through the FNB mobile application or their official portal (without the app). You can use either of the methods to recover or get your electricity token, should you have lost it or didn’t receive it at all after purchasing it.
