Perhaps your meter has been replaced, or you want to correct your existing Eskom meter number but don’t know how to go about it. No worries; we’ve got you covered. Stay tuned as we guide you through the processes that you can use to update your Eskom meter number online.
Most electricity users under Eskom have been asking this question: How to Update Eskom Meter Number Online? If you’re among such users, then you’ve landed in the right place. While there are other ways that you can use to update your Eskom meter number, updating it online is the most common and easy method that most consumers use.
Updating your Eskom meter number online is seamless and hassle-free since it doesn’t require you to leave your comfort zone to update it. However, to successfully update your Eskom meter number online, you’ll need some documents like proof of residence, valid means of identification, etc. With these documents, you’ll be able to update your meter number online effortlessly.
Reasons for the Eskom Meter Number Update?

There are lot of reasons why you may need to update your Eskom meter number. They are:
- If you moved into a new property,
- If your meter was upgraded or replaced
- If you want to correct your existing meter number, etc.
How to Update Your Eskom Meter Number Online
To successfully update your Eskom meter number online, follow the steps below:
1. Visit Eskom Website
- Open your device’s browser
- Ensure that you have suitable network
- Go to eskom.co.za
2. Login to Your Eskom Account
- If you’re an existing user, sign into your account
- If you’re a new user, sign up for an account with your credentials
3. Go to the Meter Management Section
- Locate the ‘Customer Service’ section
- Once signed in, go to ‘Meter Management’ section
4. Select the Update Meter Number
- Once in the meter management section, locate the ‘’Update Meter Number’ option
- Tap on it to proceed
5. Enter Your New Meter Number
- When prompted, input your meter number
- Ensure that you enter the meter number correctly
6. Provide the necessary documentation.
- Upload necessary documents like proof of residence, valid ID, and a clear photograph of the new meter showing the meter number.
- Ensure that the pictures are not blurred to avoid delays.
7. Submit Your Request
- Once you’re done inputting the new meter number and uploading the vital documents, review them to ensure that they are correct
- If they are, click on the ‘’Request’’ tab.
8. Confirmation
- If you get the processes right, you’re going to get a confirmation email or notification from Eskom
- Now, you’ll get a reference number. Keep it for future reference, and you’re done.
Conclusion
Updating an Eskom meter number online is straightforward and stress-free. All you need to do is succinctly follow the simple guide outlined in this write-up, and you are going to successfully update your Eskom meter number.