Sometimes, if you buy prepaid electricity from First National Bank (FNB), you’ll be surprised that the amount of money you spent on the purchase is not equal to the prepaid credit units you get in return, which then begets the question: how much service fee does FNB charge for prepaid electricity? Well, we’ll find out the exact service fee as we progress with our discussion.
As a prepaid meter user, it is very crucial that you know the service fee that First National Bank charges when you buy prepaid electricity from the platform, especially if you purchase from them regularly. Once you know the service fees, you’ll be able to know the exact amount of money to budget for your electricity expenditure and the credit units you will be expecting in return to enable you to manage your electricity consumption more effectively.
In this article on ‘’Service fee on prepaid electricity FNB’’, we’ll be focusing our attention on the exact service fees that FNB charges electricity users when they purchase electricity using their platform. Stay tuned as we go through it together.
What is the service fee for prepaid electricity?
The service fee for prepaid electricity is the small charge that you pay when you buy a prepaid electricity token, which covers the overall costs associated with processing your electricity purchase.
This means that when you buy prepaid electricity from FBN, a service fee is automatically added to your transactions. However, it is vital to note that this fee is different from the actual cost of the electricity units you are buying.
You’ll be charged this fee each time you buy electricity from First National Bank, irrespective of the units of electricity you buy from them. So, it is even better to buy larger units of electricity from FNB so that you won’t be paying the fee regularly.
Why does FNB charge a service fee?
Just like other vending platforms, FBN charges service fees due to the following reasons:
- For system maintenance
- For transaction processing fees
- For operational expenses, etc.
FBN uses the money generated from the service fees to continue to offer more convenient services to their customers.
How much is service fee on prepaid electricity FNB?
According to FNB website, the service fee on prepaid electricity in FNB is R2.70. This means that if you buy prepaid electricity from First National Bank, you’ll only be charged R2.70.
However, reviews from Reddit and Hellopeter.com have contrary view about the service fee since users in the platforms complained that they pay higher service fees.
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However, individual experiences varies depending on some factors. So, your case may be different when you buy prepaid electricity tokens from FNB.
How to pay service fee on Prepaid Electricity FNB
To pay service fee on prepaid electricity in FNB, follow the steps below:
- Log in to your FNB account via the mobile app or online banking portal using your details.
- Locate the prepaid services section with ‘’Buy’’ or ‘’Prepaid’’ option
- Tap on the prepaid electricity option
- Put your prepaid meter details and amount you want to use for the recharge
- Now, the service fee will be automatically calculated and displayed along with the total amount.
- At this point, confirm and complete the transaction. The service fee will be included in the final total.
- Finally, FNB will send your prepaid electricity to you via SMS or email. And you’re done.
Conclusion
The FNB service fee on prepaid electricity is R2.70. So, anytime that you buy prepaid electricity token from FNB, you are expected to pay R2.70 as the service fee. However, these fees may vary slightly depending on the number of credit units you want to buy. On average, the higher the prepaid electricity units you want to buy, the higher the fee.
