In order to ensure that residents of Tshwane City only pay for energy they consume, the city electricity department has started replacing old prepaid meters with new ones. So, if your meter is outdated, then it needs replacements so that it can measure your energy consumption accurately.
There are a lot of benefits that you are going to enjoy when your meter is replaced with a new one, like accurate billing, efficient energy management, reduced energy loss, etc. The amazing thing about this Tshwane prepaid meter replacement is that you don’t need pay for the replacement. It is absolutely free. However, there are a few processes that you will need to follow before your meter can be replaced.
So, if you want to replace your old meter with a new prepaid meter in Tshwane City but don’t know how to go about it, you need to go through this comprehensive guide to enable you to replace it with ease.
Why Is the Meter Replacement Necessary?
It is important for you to replace your old prepaid meter with modern meters in Tshwane City due to the following reasons:
- To get accurate and correct energy consumption billing
- To prevent power loss, which is common with older meters due to wear and tear.
- To track your energy usage accurately.
- To enjoy your energy consumption to the fullest.
Tshwane Prepaid Meter Replacement Process
For you to replace your prepaid meter in Tshwane City, you will need to follow the processes below:
1. Notification from the Tshwane City Electricity Department
For your old meter to be replaced in Tshwane, you must receive a meter replacement notification from the city’s electricity department. The notifications can come in SMS, letters, or emails, notifying you of the date for your meter replacement.
2. Meter Audit by the City’s Electricity Department
After the notification, the electricity department will audit your current meter to ascertain your energy requirement to enable them to know the appropriate prepaid meter for your property.
3. Prepaid Meter Replacement Scheduling
Once the meter auditing is completed, the city’s electricity department will schedule a particular day for the meter replacement. If you have any complaints regarding that, then you will need to contact the city to make alternative arrangements regarding that.
4. Meter Replacement
On the scheduled date, technicians from the municipality or a subcontracted company will replace the meter for you. It is important to note that during the replacement process, your electricity will be switched off temporarily until the process is completed.
5. Testing of the New Prepaid Meter
After the replacement, the new meter will be tested to ensure that it is functioning properly. At this stage, you may be required to buy a certain amount of prepaid electricity tokens and load them to the meter. This is to ensure that your electricity account is correctly linked to the new meter.
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6. Reconnection
After testing the meter and it is working properly, your electricity will be switched back on, and the technician will guide you on how to use the new prepaid meter.
What You Should Expect After Tshwane Prepaid Meter Replacement
Once your old meter is replaced with a prepaid meter, you should expect the following:.
- A new interface that is seamless to navigate.
- Excellent and accurate billing
- Real-time tracking and monitoring of your energy consumption.
Will I be charged for the meter replacement?
No, the City of Tshwane won’t charge you fees for meter replacement. This means that you don’t need to pay for your meter to be replaced.
However, if you vandalize or tamper with your prepaid meter, you will pay the replacement cost. So, ensure that your meter is safe and secure to avoid paying replacement fees.
