Voltex Prepaid Meter not Working: Causes & How to Fix it

It is usually frustrating when there is electricity within your neighborhood but you don’t have light because your prepaid meter is not working. I have experienced this ugly scenario in the recent past, but I was able to resolve it, and that’s why I have designed this article on Voltex prepaid meters not working to x-ray the possible reasons why your meter is not working and offer valuable solutions to it. 

There are a number of reasons why your Voltex prepaid meter is not working, ranging from an insufficient credit balance to an internal fault, a communication error, and a lack of power supply, among others. 

Interestingly, these issues can be fixed through various means. However, you may need to combine different troubleshooting measures before you can resolve the issue of the Voltex prepaid meter not working. So, if your prepaid meter is not working, this simple guide will be of immeasurable help to you. Kindly go through it to get the information you desire and 

Common Issues that may Cause Voltex Prepaid Meter not to Work

Just like other prepaid meter brands, Voltex prepaid meters may not work or malfunction due to any of the following reasons:

1. Lack of Power Supply

One of the most common reasons why Voltex prepaid meter may not work is due to lack of power supply. If there is no power supply within your property or neighborhood, your meter won’t work. The issue of no power supply can be due to power outage, faulty connection, or tripped circuit breaker.

2. Frequent Disconnection

Another issue that may cause Voltex prepaid meters to not work is frequent disconnection. If your power supply is disconnected frequently, it may cause your meter to not work. 

3. Internal Fault

An internal fault in your Voltex prepaid meter may also cause it not to work. When there is an internal fault or power issue with your meter, the display may be blank even when the meter is on. 

4. Communication Error 

If there are communication issues between your Voltex prepaid meter and the central meter system, it won’t work. This can be caused by a poor network. 

5. Insufficient Credit 

This is another common issues that may cause your meter not to work. If your credit unit reaches zero, your Voltex prepaid meter won’t work.

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Apart from the reasons mentioned above, there may also be issues that may cause Voltex prepaid meter to malfunction.

How to Fix Voltex Prepaid Meter not Working

If your Voltex prepaid meter is not working, you can try any of these troubleshooting measures to get it fixed. They are:

• Ensure that there is suitable power supply within your area and reset your tripped circuit breaker when necessary.
• Ensure that there is sufficient credit balance in your prepaid meter. 
• Ensure that your electricity connections are not faulty
• Reset your meter by turning off the main power supply, waiting for awhile, and then turning it back on again. 
• Ensure that there is/was no form of illegal access to the meter.
• If none of the measures listed above worked for you, then you will need to contact the Voltex prepaid meter support unit for assistance. 

Conclusion

There are numerous issues that may cause your Voltex prepaid meter not to work, such as insufficient credit, internal faults, and communication errors, among others. But the good news is that these issues can be fixed via various troubleshooting measures, like ensuring that there is sufficient credit in your meter and ensuring that your electrical connections are not faulty, among others. However, if you’re unable to fix the issues, do not hesitate to contact Voltex prepaid meter customer support for assistance.