If you are a resident of Tshwane City and your prepaid meter is having issues, it is important that you get it fixed by resetting it to enable you to have power supply. However, if you don’t know how to reset your Tshwane prepaid meter, you don’t need to worry yourself about it because we are going to guide you in this article.
There are a number of issues that may require you to reset your Tshwane prepaid meter, like error messages on the meter’s screen, changes in the meter settings, etc. When these issues occur, you will definitely need to reset your prepaid meter so that it will function optimally.
Resetting Tshwane prepaid meter is quite simple and pretty easy. In fact, anyone can reset it since there is no special technique required to reset a meter.
Common Reasons for Resetting the Tshwane Prepaid Meter

Some of the common reasons why you need to reset your Tshwane prepaid meter are:
- Error messages on the prepaid meter
- Power failure
- Changes in the meter settings
- Prepaid meter general maintenance.
Steps to Reset Your Tshwane Prepaid Meter
To reset your Tshwane prepaid meters and get it working again, kindly follow the steps below:
1. Turn off your prepaid meter power supply.
- Locate your meter’s circuit breaker.
- Switch off the power supply that leads to your prepaid meter.
2. Locate your meter’s reset button
- Open your meter cover.
- Look for a small button, often labeled “Reset” or “R.”
3. Press the Reset Button
Once you’ve located the reset button, do this:
- Press and hold the button: Use a pen or a similar object to press and hold your meter’s reset button for about 10 seconds.
- Watch your meter’s display unit, and you will ‘’restart’’ if you get it right.
4. Restore your power supply.
After successfully resetting the meter, you will need to restore the power supply by
- Going back to the circuit breaker.
- Switch on the power supply that leads to your prepaid meter.
Step 6: Test the Meter
After restoring your power supply, you’ll need to check if your meter is functioning properly.
- Look at the display screen of your meter to ensure that it is showing the correct readings.
- If the meter was displaying an error message previously, verify that it is no longer present. And that’s all.
Conclusion
Resetting the Tshwane prepaid meter is not difficult. So, if your prepaid meter is malfunctioning, we recommend that you follow the steps outlined in this article succinctly to get it fixed. Once you follow this guide step-by-step, you will be able to fix your meter without needing a technician.